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Project Quality Management

Question Description

Based off the Cosmo Inc. Case Study attached. They are creating a new wearable technology that tracks sleep technology.

Using the PMBOK® Guide, create a quality management evaluation for your project, which should contain the following components (at minimum):

  • Description of the organization’s quality policies:
    • Identify the quality objectives.
    • Determine the level of quality acceptable to the stakeholders.
    • Determine project manager’s roles and responsibilities for executing the policy and ensuring quality.
    • Develop an acceptance statement for project champions and stakeholders.
    • Description of the quality control procedures:
      • Identify the activities and techniques that ensure quality objectives are being met.
      • Determine the processes and procedures that ensure quality output throughout the project life cycle.
      • Elements of a quality control system should:
        • Specify what to control.
        • Adhere to quality standards that result in the most effective correction action taken.
        • Establish a measurement methodology.
        • Include project quality documentation.
  • Description of the quality assurance procedures:
    • Ensure that project product, results, or processes meet the required quality levels.
    • Ensure integration of project scope, time, and cost processes.
    • Project manager is responsible for establishing anyadministrative processes and procedures ensure conformance torequirements of stakeholders.
    • Identify regulatory or legal impacts or requirements.
  • Description of the continuous process improvement procedures:
    • Determine application and integration of CI tools and techniques including, but not limited to:
      • Process mapping.
      • Plan-Do-Check-Act (PDCA) cycle.
      • Root cause analysis.
      • DMAIC.
      • Agile project management.
      • Quality circles for project management.
    • Establish a problem identification and solving process using tools and techniques.
    • Establish a culture for continuous improvement (CI):
      • Adaptability and action-oriented leadership styles are inherent in CI cultures.
    • Develop an innovative and engaged environment for all project team members.
  • Description of the quality assurance audit processes:
    • An independent evaluation of the project to ensure conformance to the project quality requirements, standards and polices.
    • Develop a quality assurance audit plan to:
      • Adhere to planned quality requirements.
      • Adhere of all safety requirements.
      • Adhere to all regulations and legal requirements.
      • Adhere to accurate data collections methods.
      • Adhere to proper corrective action methods.
      • Evaluation

        By successfully completing this assessment, you will demonstrateyour proficiency in the following course competencies throughcorresponding scoring guide criteria:

      • Competency 1: Create a project plan, including subsidiary plans,to deliver project outcomes that meet stakeholder expectations.
        • Describe the organization's quality policy.
        • Analyze project quality procedures.
      • Competency 3: Communicate formally and informally with project stakeholders and sponsors.
        • Explain quality assurance procedures.
        • Describe continuous process improvement procedures.
      • Competency 4: Establish change-control processes, and use the tools and techniques to assure approvals.
        • Plan quality-assurance audit activities.

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