Hello all, on this board, please research and discuss the Balanced Scorecard. It first appeared in the literature in the 1990's (Kaplan in the HBR) and has gained increasing popularity since then. There are many uses for the Balanced Scorecard as well as several variations of its application in organizations (search for the BSC articles in Healthcare, Education, small business, etc). Please discuss what it is, how it is used with regard to strategic management and what are your experiences with it in the workplace. The CAPSIM uses a Balanced Scorecard approach so this topic will assist you in that assignment also. Below are a couple of links to articles to get everyone started.
Original article on the BSC is attached
Article on the problems with the BSC
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