The tools of Total Quality Management are important to not only this class but to your future career. These tools a can be used to uncover quality problems at your company.
For this discussion, you will be assigned to one of the seven TQM tools. Analyze your assigned tool and provide a detailed statement of the history, steps to use the tool, and best application of the tool. Include the benefits and drawbacks of your assigned tool.
Use the Assignment Chart to determine the tool to analyze.
|First Letter of Your Last Name||TQM Tool Assignment|
|A, B, C||Check Sheet|
|D, E, F||Scatter Diagram|
|G, H, I||Cause-and-Effect Diagram|
|J, K, L||Pareto Chart|
M, N, O
|Flowchart (Process Diagram)|
|P, Q, R, S||Histogram|
|T, U, V, W, X, Y, Z||Statistical Process Control Chart|
Post your TQM analysis and include at least one reference to support your findings. Your analysis should be at least three substantial paragraphs.
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